Contact ConvertCraft

We would love to hear from you. Whether you have a question, feedback, or need support with a conversion, our team is here to help.

Email Support

For general inquiries, support requests, or feedback, email us at [email protected]. We typically respond within 24-48 hours.

Report a Bug

If you encounter a technical issue or conversion error, please include your browser name and version, the file type you were converting, and a description of what happened. This helps us fix problems faster.

Business Inquiries

For partnership proposals, sponsorship, or media inquiries, email [email protected] with the subject line "Business Inquiry."

DMCA and Content Removal

For copyright or content removal requests, please visit our DMCA page or email [email protected].

Community

Join our Discord server for real-time help, feature requests, and community discussion.

Frequently Asked Questions

Are my files safe?

Yes. Most conversions run entirely in your browser. Files processed locally never leave your device. For server-assisted features, files are encrypted in transit and auto-deleted within minutes.

Is ConvertCraft really free?

Yes. All core conversion tools are free to use with no account required. Optional Pro plans offer higher file size limits and additional features.

What browsers are supported?

ConvertCraft works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend keeping your browser up to date for the best experience.